Warranty

Returns and warranty

Check your order on arrival. Report damage, shortages or wrong items within 2 business days of delivery through the Warranty section of your account (photos help) or by contacting us. Claims made after that may not be accepted.

Change of mind. We accept change-of-mind returns on unused items in original packaging, returned within 14 days of delivery, with a 15% restocking fee. Return freight is at your cost. Refunds go to your original payment method or to store credit, your choice.

Faulty items. If a part is faulty on arrival or fails under normal use within its warranty period, lodge a claim through your account. Depending on the fault we replace, refund or credit it. Damage from installation or misuse is not covered.

Your rights. Nothing here removes the guarantees you have under the Australian Consumer Law. See our Terms of Sale and Website Use.